What should a personal demand letter include to be effective?
The full name and address of both parties, a clear description of the obligation owed (with supporting facts), the specific remedy demanded (e.g. payment of KES X, return of property), a firm deadline, and a statement that legal action will follow without further notice if the demand is not met.
Is a personal demand letter admissible in court in Kenya?
Yes. A properly written demand letter is admissible as evidence of the claim and the defendant's notice of it. Courts treat the existence of a prior demand as important — it shows the claimant made reasonable efforts to resolve the matter before litigating.
Can I send a personal demand letter via WhatsApp or SMS in Kenya?
Digital communications are recognised under the Kenya Information and Communications Act, but for important legal demands, registered post or email (with read receipt or delivery confirmation) is more reliable. WhatsApp messages can be contested as to whether they were received or read.